We aim to make the ordering and delivery process as clear and seamless as possible. Below you will find details on how orders are processed, shipped, and tracked.
Order Processing
Orders are processed within 2–3 business days, excluding weekends and holidays. Once your order has been prepared for shipment, you will receive a confirmation email with tracking information.
Shipping
We currently offer standard shipping within the United States. Delivery times typically range from 3–7 business days after shipment, depending on location. Shipping rates are calculated at checkout.
Tracking
Once your order has shipped, you will receive an email containing tracking details so you can follow your delivery every step of the way.
Shipping Delays
While we do our best to meet estimated delivery times, delays may occasionally occur due to factors beyond our control, such as carrier disruptions or weather conditions.
Questions
If you have questions about your order or delivery, our Client Care team is available to assist. Please reach out through the Contact Concierge page.
